Terms & Conditions

Consignment Terms

Artist receives 60% of the sale price for any work sold while the store receives 40%. Please price your work accordingly and list the RETAIL price on the inventory sheet.

Once you have been accepted as a Vendor, there is a $49 processing fee to cover the cost of setting up your account + purchasing fixtures to display your work.

Monthly Payments

Commissions will be paid out between the 10th - 20th of the following month via Email Transfer (EMT). Sales Reports will be sent out no later then the 10th of the following month.

GST/PST

The Handmade Shoppe will collect and remit all sales tax to the Canada Revenue Agency.

Refunds/Returns

On occasion, customers return product to the Store. If a Consignee has already been paid for the sale, this amount will be deducted from your next commission payment.

Returns of defective merchandise will be dealt with on an individual basis. Items that are proven to be defective or do not meet The Handmade Shoppe’s Standards of Quality will be removed from our inventory and returned to the Consignee at their expense.

Insurance

The Handmade Shoppe is insured in the event of fire and criminal activities (i.e. breaking and entering) however though the Store takes careful measures to prevent theft, there is no coverage for shoplifting or breakage and therefore will not be held responsible if any items are broken or stolen.

**We recommend all artists have their own product insurance.

 

Merchandising

The Handmade Shoppe retains the right to determine how Consignee’s products will be displayed, including quantities and selection. The Store strives to maintain strong displays based on factors such as space, seasonal market and sales history. Displays are restocked and rotated frequently.

Marketing and Promotion

The Handmade Shoppe retains the right to display and market consigned products through its retail marketing opportunities. This includes our website, promotional events, social media channels, advertising and in-store displays.

Price Tags & SKU/Barcodes

The Handmade Shoppe will assign the products a unique SKU and print/tag all products with appropriate information. This is to create a consistent look inside the store.

All products must be clearly labeled with the Vendors tag so that we are able to identify each product to the proper price and we have a place to add our barcode.

●  Clothing - Hang Tags must be attached to all clothing

●  Jewellery - Tags and/or Packaging to allow for our barcode sticker

Please keep in mind our barcode/price sticker is 1” x 1”.

 

Delivery of Product

Consignment product delivered to The Handmade Shoppe must be properly packaged for storage and formally received by a member of our staff.

When a Consignee chooses to remove inventory from The Handmade Shoppe, they will be responsible for making all arrangements to pick up product. Return shipping costs will be the Consignee’s responsibility if applicable.

We require 5 days notice before a Consignee removes inventory from the store. If notice is not given, there will be a $50 removal feeunless approved by Karen or Chris. Once product is removed, we cannot guarantee you the same display spot.

It is the Consignee’s responsibility to ensure that the prices provided are retail prices. We will only be responsible for paying 60% of the price you listed on your inventory sheet.

The Consignee MUST MAINTAIN consistency in their retail pricing. Items cannot be priced lower in other stores, markets or venues within a 100-mile radius of both our locations. This includes but is not limited to; other Retail Stores, Online Stores, Farmers’ Markets, Craft and Holiday Markets, Group Buying / Discount sites, and through Facebook / other social media platforms.

 

Pricing

If it is brought to our attention that you are selling items for a lower price through one of the avenues listed above, the affected products will be pulled from the sales floor. If you are in a vendor category that has a waiting list to get into the shoppe (such as Pottery, Jewelry, Bath & body products, Home Decor etc.) all your merchandise will be removed from the store.

If a Consignee wishes to make changes to their retail prices, they must state the changes in writing with a list of items affected. Please allow up to 5 business days for the price change to take effect.

Title of Merchandise

Consigned merchandise shall remain the property of Consignee until sold in the regular course of business, except that consignee shall be responsible for all shortages of stock.

Termination

This agreement is not assignable and may be terminated by either party on 14 days written noticeto the other. On termination, consignee must remove all products and display fixtures that belong to them within 5 days, or a storage fee of $100 will apply. If you do not make arrangements to have your belongings picked up within 1 month of the termination date, you will forfeit your display fixtures and your products will be donated to charity.

No Waiver

The failure of either party to this agreement to insist on the performance of any of the terms and conditions of this agreement, or the waiver of any breach of any of the terms and conditions of this agreement, shall not be construed as waiving any terms and conditions, but such terms and conditions shall continue and remain in full force and effect as if no forbearance or waiver had occurred.

Accounting / Payment Inquiries

Please email Karen@thehandmadeshoppe.comwith your questions on accounting and inventory, or to book an appointment. Due to the amount of customer traffic we receive, the front desk is for Customers Only. Vendors are not to discuss their account and/or any payment related topics at the front desk.

Bringing in Inventory

With the addition of a new location in Kelowna, our inventory rules must be followed. There are no exceptions to these rules, and existing consignee’s must also use the same system.

1)  An inventory list must be submitted by each consignee through the “Inventory Submission Form” on our website.

2)  Inventory will not be accepted at the front desk unless the inventory list has been sent in on the website.

3)  If you are taking product out of the store, all inventory must be processed out through our system. If this is not done, we are not responsible for any discrepancies in accounting. If you are removing inventory, you must give us 5 days notice. No exceptions.

These rules are to ensure accuracy in inventory. If these rules are not followed, there will be a $50 penalty fee chargedon your next report.


Effect of Partial Invalidity

The invalidity of any part of this agreement will not and shall not be deemed to affect the validity of any other part. In the event that any provision of this agreement is held to be invalid, the parties agree that the remaining provisions shall be deemed to be in full force and effect as if they had been executed by both parties subsequent to the expungement of the invalid provision.