Artist receives 60% of the sale price for any work sold while the store receives 40%. Please price your work accordingly and list the RETAIL price on the inventory sheet.
Annual Fee for all Vendors will be due and payable every January and is based on the previous years Gross Sales.
$1 to $999 $ 10
$1,000 to $2,000 $ 25
$2,000 to $3,000 $ 50
$3,000 to $4,000 $ 75
$4,000 to $6,000 $100
$6,000 to 10,000 $150
$10,000 to $15,000 $200
$15,000 to $20,000 $250
$20,000 to $25,000 $300
$25,000 plus $350
Monthly Fee - $1
Due to the increased number of Vendors, (180+) the Live sales app is now mandatory. It gives you what you have sold but it does not give you your inventory levels. To find this out, take your sales away from what you have brought in and you will be able to keep track of your inventory. If your products are on the website, you will also be able to see how many are available online. Please do not email or call, asking what your inventory levels are. We do not have the ability to do this for 180 Vendors.
Commissions will be paid out between the 10th - 20th of the following month via Email Transfer (EMT). Sales Reports will be sent out no later then the 10th of the following month.
Vendors are only allowed in the store during non-peak hours. If there are customers in the store, you leave and come back another time. Vendors do not redo their displays at any time unless permission has been given. If customers are in the store, no discussion with the front desk person on their products, pricing or any question on sales. Due to the size of the Kelowna store, Vendors must respect our customers, first and foremost. If you do come into the store and there are customers, you will be asked to leave.
The Handmade Shoppe will collect and remit all sales tax to the Canada Revenue Agency.
On occasion, customers return product to the Store. If a Consignee has already been paid for the sale, this amount will be deducted from your next commission payment.
Returns of defective merchandise will be dealt with on an individual basis. Items that are proven to be defective or do not meet The Handmade Shoppe’s Standards of Quality will be removed from our inventory and returned to the Consignee at their expense.
**All Vendors must have their own product insurance.
The Handmade Shoppe does not insure or guarantor any Vendors products and will not be liable for loss, by way of theft or damage to any products. All Vendor's products are understood to be insured under the Vendors own insurance policy.
The Handmade Shoppe retains the right to determine how Consignee’s products will be displayed, including quantities and selection. The Store strives to maintain strong displays based on factors such as space, seasonal market and sales history. Displays are restocked and rotated frequently.
Marketing and Promotion
The Handmade Shoppe retains the right to display and market consigned products through its retail marketing opportunities. This includes our website, promotional events, social media channels, advertising and in-store displays.
Price Tags & SKU/Barcodes
The Handmade Shoppe will assign the products a unique SKU and print/tag all products with appropriate information. This is to create a consistent look inside the store.
All products must be clearly labeled with the Vendors tag so that we are able to identify each product to the proper price and we have a place to add our barcode.
● Clothing - Hang Tags must be attached to all clothing
● Jewellery - Tags and/or Packaging to allow for our barcode sticker
Please keep in mind our barcode/price sticker is 1” x 1”.
Delivery of Product
Consignment product delivered to The Handmade Shoppe must be properly packaged for storage and formally received by a member of our staff.
When a Consignee chooses to remove inventory from The Handmade Shoppe, they will be responsible for making all arrangements to pick up product. Return shipping costs will be the Consignee’s responsibility if applicable.
We require 5 days notice before a Consignee removes inventory from the store. If notice is not given, there will be a $50 removal fee unless approved by Karen. Once product is removed, we cannot guarantee you the same display spot.
It is the Consignee’s responsibility to ensure that the prices provided are retail prices. We will only be responsible for paying 60% of the price you listed on your inventory sheet.
The Consignee MUST MAINTAIN consistency in their retail pricing. Items cannot be priced lower in other stores, markets or venues within a 100-mile radius of both our locations. This includes but is not limited to; other Retail Stores, Online Stores, Farmers’ Markets, Craft and Holiday Markets, Group Buying / Discount sites, and through Facebook / other social media platforms.
If it is brought to our attention that you are selling items for a lower price through one of the avenues listed above, the affected products will be pulled from the sales floor. If you are in a vendor category that has a waiting list to get into our Shoppe (such as Pottery, Jewelry, Bath & body products, Home Decor etc.) all your merchandise will be removed from the store.
If a Consignee wishes to make changes to their retail prices, they must state the changes in writing with a list of items affected. Please allow up to 5 business days for the price change to take effect. No price changes in peak months (July, August and December)
Title of Merchandise
Consigned merchandise shall remain the property of Consignee until sold in the regular course of business, except that consignee shall be responsible for all shortages of stock.
This agreement is not assignable and may be terminated by either party on 14 days written notice to the other. On termination, consignee must remove all products and display fixtures that belong to them within 5 days, or a storage fee of $100 will apply. If you do not make arrangements to have your belongings picked up within 1 month of the termination date, you will forfeit your display fixtures and your products will be donated to charity.
The failure of either party to this agreement to insist on the performance of any of the terms and conditions of this agreement, or the waiver of any breach of any of the terms and conditions of this agreement, shall not be construed as waiving any terms and conditions, but such terms and conditions shall continue and remain in full force and effect as if no forbearance or waiver had occurred.
Accounting / Payment Inquiries
Please email Karen@thehandmadeshoppe.com with your questions on accounting and inventory, or to book an appointment. Due to the amount of customer traffic we receive, the front desk is for Customers Only. Vendors are not to discuss their account and/or any payment related topics at the front desk.
Bringing in Inventory
With the addition of a new location in Kelowna, our inventory rules must be followed. There are no exceptions to these rules, and existing consignee’s must also use the same system.
1) An inventory list must be submitted by each consignee through the “Inventory Submission Form” on our website.
2) Inventory will not be accepted at the front desk unless the inventory list has been sent in prior to bringing in your inventory.
3) If you are taking product out of the store, all inventory must be processed out through our system. If this is not done, we are not responsible for any discrepancies in accounting. If you are removing inventory, you must give us 5 days notice. No exceptions.
4) All inventory must have a label on it specifying the name of the product that is listed on the inventory submission form. Wrong names and pricing will result in the $50 penalty fee..
These rules are to ensure accuracy in inventory. If these rules are not followed, there will be a $50 penalty fee charged on your next report.
Effect of Partial Invalidity
The invalidity of any part of this agreement will not and shall not be deemed to affect the validity of any other part. In the event that any provision of this agreement is held to be invalid, the parties agree that the remaining provisions shall be deemed to be in full force and effect as if they had been executed by both parties subsequent to the expungement of the invalid provision.